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Privacy Policy of Feedfront AI Technologies Pvt. Ltd.

This privacy policy (“Policy”) explains how Feedfront AI (Feedfront AI Technologies Private Limited) or any of its affiliates or subsidiaries (hereby collectively referred to as (“Feedfront AI”, “We”, “Us”, “Our”) Processes Personal Data collected from You.

Feedfront AI Technologies Pvt. Ltd.  operates the ritehire.io website, which provides the AI-Service.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service on the ritehire.io.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://ritehire.io, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Feedfront AI’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  • To comply with any applicable laws and regulations 

How do we store, use, share and disclose personal information?

Our company is hosted on our secure servers compliant with Information Security (ISO 27001 and SSAE 18 SOC2). Feedfront AI provides an online platform that allows users with compliance services. Your data may be stored through Feedfront AI’s data storage, databases, and the general applications developed and maintained by Feedfront AI. They store your data on secure servers behind a firewall. 

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

OUR RIGHTS UNDER THE GDPR

You have certain rights if you are within the EU this includes:

●  ​Right to access. This right allows you to obtain a copy of your personal data, as well as other supplementary information.

●  ​Right to restrict processing. You have the right to restrict the processing of your personal data in certain circumstances. 

●  ​Right to rectification. You have the right to have any incomplete or inaccurate information we hold about you corrected.

●  ​Right to object to processing. The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on a legitimate interest as the legal basis for processing your Personal Data. You also have the right to object where we are processing your Personal data for direct marketing purposes.

●  ​Right to erasure. You have the right to ask us to delete or remove Personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.

To exercise your rights, you can contact us at gdpr@ritehire.io

YOUR RIGHTS UNDER THE CCPA

Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”) included in these rights are:

●  ​Right to know. You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.

●  ​Right to deletion. You have the right to request deletion of personal information that we have collected about you.

●  ​Right to non-discrimination. If you choose to exercise any of your rights under CCPA, we will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.

●  ​Right to opt-out. You have the right to opt-out of the sale of your personal information. We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that “sells” personal information as defined by the CCPA. If you wish to opt-out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below. Please note that any opt out is specific to the browser you use. You may need to opt out on every browser that you use.

To exercise any of these rights under CCPA, please email ccpa@ritehire.io. To know more about your rights and how to exercise them visit our Data Subject Request Policy.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

How do we communicate?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. These changes are effective immediately, after they are posted on this page. Thus, we advise you to review this page periodically for any changes.

Contact our DPO

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact our DPO, Mr. Raju B. K. by writing an email on dpo@feedfront.ai.

Ask for your Data

You have the right to ask for copies of your personal data we store and use. This is your right of access, also known as making a subject access request or SAR. We’ll normally respond at the latest within one calendar month of receiving your request. There may be times where we need longer or we may need to charge a reasonable fee for admin costs. Please send an email with the relevant information to dpo@feedfront.ai which is a direct email access to our DPO, Mr. Raju B. K.

Last Revised on February 2024.

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